Refund Policies

At ZingUp, we are committed to providing reliable WhatsApp messaging and API services for businesses.To help customers evaluate our platform before purchasing, we provide up to 100 free trial messages for testing and verification purposes.

No Refund Policy: 

Due to the digital and instantly consumable nature of our services, all purchases made on ZingUp are final and non-refundable.
Once message credits, API access, or related services are activated or delivered, we do not offer:Refunds, Return, Partial refunds, Credit reversals. This policy applies to all: Bulk WhatsApp message credits, WhatsApp API services, Subscription plans, Custom messaging solution.

Free Trial: Customers can test our platform using the free trial credits provided before making a purchase decision. We strongly recommend using the trial to: Check delivery performance, Verify compatibility, Test messaging workflows evaluate platform suitability 

Exceptions: Refunds will only be considered in rare cases where: Duplicate payment is made due to technical error, Payment is charged but credits are not delivered. Such cases will be reviewed by our support team. Contact Us. For any billing or support-related queries, please contact the ZingUp support team through our official communication channels. By purchasing our services, you agree to this Refund Policy.